All Systems Operational

Uptime over the past 90 days. View historical uptime.
VetConnect PLUS Operational
90 days ago
99.95 % uptime
Today
Diagnostic Results Operational
90 days ago
99.96 % uptime
Today
Web Operational
90 days ago
99.94 % uptime
Today
Mobile Operational
90 days ago
99.96 % uptime
Today
VetConnect PLUS Ordering Operational
90 days ago
99.88 % uptime
Today
VetConnect PLUS Ordering Operational
90 days ago
99.88 % uptime
Today
SmartService Operational
90 days ago
99.88 % uptime
Today
ezyVet Software Operational
90 days ago
99.96 % uptime
Today
ezyVet Software: USA and Canada West Operational
90 days ago
99.93 % uptime
Today
ezyVet Software: USA and Canada Central/East Operational
90 days ago
99.71 % uptime
Today
ezyVet Software: Australia Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: New Zealand Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: Asia Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: Europe/Middle East/Africa Operational
90 days ago
99.92 % uptime
Today
ezyVet Software: Version Specific Operational
90 days ago
100.0 % uptime
Today
ezyVet Datalake Operational
90 days ago
100.0 % uptime
Today
ezyVet Go Operational
90 days ago
100.0 % uptime
Today
ezyVet Scan Operational
90 days ago
100.0 % uptime
Today
ezyVet Kiosk and ezyVet Connect Operational
90 days ago
100.0 % uptime
Today
ezyVet Academy/Absorb Platform Operational
90 days ago
100.0 % uptime
Today
ezyVet Third Party Integrations Operational
90 days ago
99.85 % uptime
Today
Cubex Operational
90 days ago
100.0 % uptime
Today
Diagnostic Integrations Operational
90 days ago
99.33 % uptime
Today
Emailed Labs Operational
90 days ago
100.0 % uptime
Today
Fax Integrations Operational
90 days ago
100.0 % uptime
Today
Insurance Integrations Operational
90 days ago
100.0 % uptime
Today
PACS Medical Imaging integrations Operational
90 days ago
99.42 % uptime
Today
Payment Integrations Operational
90 days ago
100.0 % uptime
Today
Product supplier Integrations Operational
90 days ago
99.73 % uptime
Today
SMS Providers Operational
90 days ago
99.91 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System Operational
90 days ago
99.96 % uptime
Today
Other Integrations Operational
90 days ago
99.94 % uptime
Today
Vet Radar Operational
90 days ago
100.0 % uptime
Today
SmartFlow Operational
90 days ago
99.91 % uptime
Today
iPad Operational
90 days ago
99.88 % uptime
Today
Web Operational
90 days ago
99.88 % uptime
Today
Integration Operational
90 days ago
99.95 % uptime
Today
Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
IDEXX Web PACS Operational
90 days ago
100.0 % uptime
Today
Diagnostic Images Operational
90 days ago
100.0 % uptime
Today
PIMS Ordering Operational
90 days ago
100.0 % uptime
Today
PathPIXX Operational
90 days ago
100.0 % uptime
Today
Telemedicine Operational
90 days ago
99.99 % uptime
Today
VetMedStat Operational
90 days ago
99.96 % uptime
Today
VMS Pro Operational
90 days ago
100.0 % uptime
Today
VMS18 Operational
90 days ago
100.0 % uptime
Today
VMS Admin Operational
90 days ago
100.0 % uptime
Today
PowerScribe One Operational
90 days ago
100.0 % uptime
Today
CardioPet Operational
90 days ago
100.0 % uptime
Today
DVMInsight Operational
90 days ago
100.0 % uptime
Today
Cornerstone Operational
90 days ago
99.97 % uptime
Today
Online Payments Operational
90 days ago
99.93 % uptime
Today
SmartOrder - Online Inventory Ordering Operational
90 days ago
100.0 % uptime
Today
IDEXX Reference Laboratory Operational
90 days ago
100.0 % uptime
Today
Neo Operational
90 days ago
100.0 % uptime
Today
Neo Software Operational
90 days ago
100.0 % uptime
Today
Neo Payments Operational
SMS (Text) Messages Operational
Third Party Integrations Operational
rVetLink Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Referral Import (API) Operational
90 days ago
100.0 % uptime
Today
Enterprise Manager Operational
90 days ago
99.98 % uptime
Today
Enterprise Manager Login Operational
90 days ago
99.99 % uptime
Today
Control Center Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
99.96 % uptime
Today
DataPoint Operational
90 days ago
99.77 % uptime
Today
DataPoint-API Operational
90 days ago
99.77 % uptime
Today
Petly Plans Operational
90 days ago
100.0 % uptime
Today
Petly Plans Operational
90 days ago
100.0 % uptime
Today
PIMS Data Integration Service Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
PDF Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Pet Health Network Pro Operational
90 days ago
99.97 % uptime
Today
Petly Pages Operational
90 days ago
100.0 % uptime
Today
Postcards Operational
90 days ago
100.0 % uptime
Today
Texting Operational
90 days ago
99.88 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Pet Health Network Pro Operational
90 days ago
100.0 % uptime
Today
Vello Operational
90 days ago
99.99 % uptime
Today
Neo Vello Operational
90 days ago
99.99 % uptime
Today
ezyVet Vello Operational
90 days ago
99.99 % uptime
Today
Cornerstone Vello Operational
90 days ago
99.99 % uptime
Today
Pet Owner Portals Operational
90 days ago
100.0 % uptime
Today
Texting Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

VetMedStat 25.14 Release Dec 15, 2025 17:00-19:00 EST

We will be undergoing scheduled maintenance during this time.
Posted on Dec 08, 2025 - 17:24 EST

IDEXX Web PACS Scheduled Maintenance (3.23.11) Dec 15, 2025 20:00-22:00 EST

Update - We will be undergoing scheduled maintenance during this time.
Dec 08, 2025 - 17:32 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 08, 2025 - 17:26 EST

DVMI 25.2 Release Dec 16, 2025 15:00-17:00 EST

We will be undergoing scheduled maintenance during this time.
Posted on Dec 09, 2025 - 16:17 EST
Dec 14, 2025

No incidents reported today.

Dec 13, 2025

No incidents reported.

Dec 12, 2025
Slowness/Errors in VetConnect PLUS and Ordering API
Resolved - This incident has been resolved.
Dec 12, 15:33 EST
Update - VetConnect PLUS ordering and related features are restored to normal performance. The team continues to monitor and investigate root cause.
Dec 12, 14:27 EST
Monitoring - Services are returning to normal, and the VetConnect PLUS team will continue to investigate and monitor.
Dec 12, 13:32 EST
Investigating - Starting at 12:15pm EST, VetConnect PLUS services began to experience intermittent delays, affecting the creation of new orders, add-ons, and the updating of order status on the VetConnect PLUS home screen. We are currently investigating.

As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Dec 12, 12:55 EST
Dec 11, 2025

No incidents reported.

Dec 10, 2025

No incidents reported.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
ezyVet - General Outage USW2
Resolved - This incident has been resolved.
Dec 4, 12:43 EST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 4, 12:05 EST
Identified - The issue has been identified and a fix is being implemented.
Dec 4, 11:55 EST
Investigating - Our technical team are currently investigating reports of an outage that is occurring with ezyVet in the USW2 region

We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Dec 4, 11:19 EST
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025
IDEXX Web PACS Scheduled Maintenance (3.23.10)
Completed - The scheduled maintenance has been completed.
Dec 1, 20:45 EST
Verifying - Verification is currently underway for the maintenance items.
Dec 1, 20:24 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 20:00 EST
Scheduled - IDEXX Web PACS will be undergoing maintenance on Monday, December 1st, from 8pm ET to 10pm ET.

Users may be logged out of IDEXX Web PACS during the scheduled maintenance.
Dec 1, 08:47 EST
DataPoint Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
Dec 1, 20:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 18:00 EST
Scheduled - We’re updating the DatatPoint SSL certificate on December 1, 2025 from 6:00PM–8:00PM ET. Interruptions may occur.
Dec 1, 13:08 EST
VetMedStat 25.14 Release
Completed - The scheduled maintenance has been completed.
Dec 1, 17:48 EST
Verifying - Verification is currently underway for the maintenance items.
Dec 1, 17:33 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 1, 17:00 EST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 1, 08:49 EST
Nov 30, 2025

No incidents reported.

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