All Systems Operational
VetConnect PLUS Operational
90 days ago
99.98 % uptime
Today
Diagnostic Results Operational
90 days ago
99.98 % uptime
Today
Web Operational
90 days ago
99.98 % uptime
Today
Mobile Operational
90 days ago
99.98 % uptime
Today
VetConnect PLUS Ordering Operational
90 days ago
99.99 % uptime
Today
VetConnect PLUS Ordering Operational
90 days ago
100.0 % uptime
Today
SmartService Operational
90 days ago
99.98 % uptime
Today
ezyVet Software ? Operational
90 days ago
99.98 % uptime
Today
ezyVet Software: USA and Canada West Operational
90 days ago
99.9 % uptime
Today
ezyVet Software: USA and Canada Central/East Operational
90 days ago
99.97 % uptime
Today
ezyVet Software: Australia Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: New Zealand Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: Asia Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: Europe/Middle East/Africa Operational
90 days ago
100.0 % uptime
Today
ezyVet Software: Version Specific Operational
90 days ago
100.0 % uptime
Today
ezyVet Datalake Operational
90 days ago
100.0 % uptime
Today
ezyVet Go Operational
90 days ago
100.0 % uptime
Today
ezyVet Scan Operational
90 days ago
100.0 % uptime
Today
ezyVet Kiosk and ezyVet Connect Operational
90 days ago
100.0 % uptime
Today
ezyVet Academy/Absorb Platform Operational
90 days ago
99.99 % uptime
Today
ezyVet Third Party Integrations ? Operational
90 days ago
99.93 % uptime
Today
Cubex Operational
90 days ago
100.0 % uptime
Today
Diagnostic Integrations Operational
90 days ago
99.9 % uptime
Today
Emailed Labs Operational
90 days ago
100.0 % uptime
Today
Fax Integrations Operational
90 days ago
100.0 % uptime
Today
Insurance Integrations Operational
90 days ago
100.0 % uptime
Today
PACS Medical Imaging integrations Operational
90 days ago
99.37 % uptime
Today
Payment Integrations Operational
90 days ago
100.0 % uptime
Today
Product supplier Integrations Operational
90 days ago
99.93 % uptime
Today
SMS Providers Operational
90 days ago
100.0 % uptime
Today
Xero Operational
90 days ago
100.0 % uptime
Today
ezyVet/ Vet Radar/ Smartflow Support Phone System Operational
90 days ago
100.0 % uptime
Today
Other Integrations Operational
90 days ago
100.0 % uptime
Today
Vet Radar ? Operational
90 days ago
100.0 % uptime
Today
SmartFlow ? Operational
90 days ago
99.98 % uptime
Today
iPad Operational
90 days ago
100.0 % uptime
Today
Web Operational
90 days ago
100.0 % uptime
Today
Integration Operational
90 days ago
99.94 % uptime
Today
Diagnostic Imaging Operational
90 days ago
100.0 % uptime
Today
IDEXX Web PACS Operational
90 days ago
100.0 % uptime
Today
Diagnostic Images Operational
90 days ago
100.0 % uptime
Today
PIMS Ordering Operational
90 days ago
100.0 % uptime
Today
PathPIXX Operational
90 days ago
100.0 % uptime
Today
Cornerstone Operational
90 days ago
100.0 % uptime
Today
Online Payments Operational
90 days ago
100.0 % uptime
Today
SmartOrder - Online Inventory Ordering Operational
90 days ago
100.0 % uptime
Today
IDEXX Reference Laboratory Operational
90 days ago
100.0 % uptime
Today
Cornerstone Cloud Operational
90 days ago
100.0 % uptime
Today
Neo Operational
90 days ago
99.96 % uptime
Today
Neo Software ? Operational
90 days ago
99.96 % uptime
Today
Neo Payments ? Operational
SMS (Text) Messages ? Operational
Third Party Integrations ? Operational
rVetLink Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Mobile Operational
90 days ago
100.0 % uptime
Today
Referral Import (API) Operational
90 days ago
100.0 % uptime
Today
Enterprise Manager Operational
90 days ago
99.98 % uptime
Today
Enterprise Manager Login Operational
90 days ago
99.94 % uptime
Today
Control Center Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
100.0 % uptime
Today
DataPoint Operational
90 days ago
100.0 % uptime
Today
DataPoint-API Operational
90 days ago
100.0 % uptime
Today
Petly Plans Operational
90 days ago
100.0 % uptime
Today
Petly Plans Operational
90 days ago
100.0 % uptime
Today
PIMS Data Integration Service Operational
90 days ago
100.0 % uptime
Today
Authorize.net Operational
90 days ago
100.0 % uptime
Today
PDF Service Operational
90 days ago
100.0 % uptime
Today
Email Service Operational
90 days ago
100.0 % uptime
Today
Pet Health Network Pro Operational
90 days ago
100.0 % uptime
Today
Petly Pages Operational
90 days ago
100.0 % uptime
Today
Postcards Operational
90 days ago
100.0 % uptime
Today
Texting Operational
90 days ago
100.0 % uptime
Today
Mobile App ? Operational
90 days ago
100.0 % uptime
Today
Pet Health Network Pro Operational
90 days ago
100.0 % uptime
Today
Vello Operational
90 days ago
100.0 % uptime
Today
Neo Vello Operational
90 days ago
100.0 % uptime
Today
ezyVet Vello Operational
90 days ago
100.0 % uptime
Today
Cornerstone Vello Operational
90 days ago
100.0 % uptime
Today
Pet Owner Portals Operational
90 days ago
100.0 % uptime
Today
Texting Services Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Oct 22, 2024

No incidents reported today.

Oct 21, 2024
Resolved - This incident has been resolved
Oct 21, 19:00 EDT
Update - We are still investigating the issue.

We will provide an update no later than 5:00 pm ET on Monday, October 21st.

Oct 21, 16:39 EDT
Update - We are still investigating the issue.

We will provide an update no later than 4:00 pm ET on Monday, October 21st.

Oct 21, 15:16 EDT
Investigating - You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.

As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.

We will provide an update no later than 3:00 pm ET on Monday, October 21st.

Oct 21, 13:11 EDT
Oct 20, 2024

No incidents reported.

Oct 19, 2024

No incidents reported.

Oct 18, 2024

No incidents reported.

Oct 17, 2024

No incidents reported.

Oct 16, 2024

No incidents reported.

Oct 15, 2024
Resolved - This incident has been resolved.
Oct 15, 21:55 EDT
Monitoring - The MWI Team have released a fix and you should be able to order through ezyVet again for MWI orders.
Oct 15, 19:07 EDT
Investigating - MWI, one of our third-party integrations, is currently experiencing an issue with connecting to ezyVet. This is affecting the ability to order supplies in ezyVet. Please contact MWI directly for further details.
Oct 15, 17:18 EDT
Completed - The scheduled maintenance has been completed.
Oct 15, 21:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 20:00 EDT
Scheduled - IDEXX Web PACS will be undergoing maintenance on October 15, 2024 from 8pm ET to 9pm ET

Users may experience degraded performance during the scheduled maintenance. Service will return to normal immediately upon completion.

Oct 15, 12:29 EDT
Oct 14, 2024

No incidents reported.

Oct 13, 2024

No incidents reported.

Oct 12, 2024

No incidents reported.

Oct 11, 2024

No incidents reported.

Oct 10, 2024
Resolved - This issue has been resolved and the monitoring period has successfully passed. All systems are back to operational levels and functioning as expected.

Thank you for your patience as we worked through resolving this issue.

Oct 10, 20:59 EDT
Monitoring - Our technical team have applied a fix to resolve this issue.

We will be monitoring this for the next 15 minutes to ensure the system is completely stabilized.

Oct 10, 20:43 EDT
Investigating - Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USW2 region

We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.

Oct 10, 20:38 EDT
Oct 9, 2024

No incidents reported.

Oct 8, 2024

No incidents reported.