This issue has been resolved and the monitoring period has successfully passed. All systems are back to operational levels and functioning as expected.
Thank you for your patience as we worked through resolving this issue.
Posted May 06, 2025 - 18:26 EDT
Monitoring
Our technical team have applied a fix to resolve this issue.
We will be monitoring this for the next 15 minutes to ensure the system is completely stabilized.
Posted May 06, 2025 - 18:11 EDT
Identified
Our technical team have identified a potential cause for this issue and are working towards actioning a fix.
We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Posted May 06, 2025 - 18:05 EDT
Investigating
Our technical team are currently investigating reports of an outage that is occurring with ezyVet in the APSE2 region.
We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Posted May 06, 2025 - 18:04 EDT
This incident affected: ezyVet Software (ezyVet Software: Australia, ezyVet Software: New Zealand).