ezyVet Performance Issue - USE1

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Aug 17, 2026 - 11:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 17, 2026 - 10:38 EDT

Investigating

Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the USE1 region

We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Posted Aug 17, 2026 - 10:05 EDT
This incident affected: ezyVet Software (ezyVet Software: USA and Canada Central/East).