Monitoring - We have identified the root cause and are continuing to apply fixes and improvements. We are monitoring the system closely.
Jan 14, 2026 - 17:31 EST
Jan 14, 2026 - 17:31 EST
Investigating - We are currently investigating an issue where Vello Mass Communication emails are not sending to Microsoft email addresses (@live.com, @outlook.com, etc.). Other transactional emails such as reminders are still sending appropriately.
Dec 23, 2025 - 11:50 EST
Dec 23, 2025 - 11:50 EST
Investigating - SmartOrder is currently experiencing a performance issue affecting order submissions to Patterson. At this time, Patterson orders submitted through SmartOrder within Cornerstone may fail to complete successfully.
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
VetConnect PLUS
Operational
Diagnostic Results
Operational
Web
Operational
Mobile
Operational
VetConnect PLUS Ordering
Operational
VetConnect PLUS Ordering
Operational
SmartService
Operational
ezyVet Software
Operational
ezyVet Software: USA and Canada West
Operational
ezyVet Software: USA and Canada Central/East
Operational
ezyVet Software: Australia
Operational
ezyVet Software: New Zealand
Operational
ezyVet Software: Asia
Operational
ezyVet Software: Europe/Middle East/Africa
Operational
ezyVet Software: Version Specific
Operational
ezyVet Datalake
Operational
ezyVet Go
Operational
ezyVet Scan
Operational
ezyVet Kiosk and ezyVet Connect
Operational
ezyVet Academy/Absorb Platform
Operational
ezyVet Third Party Integrations
Operational
Cubex
Operational
Diagnostic Integrations
Operational
Emailed Labs
Operational
Fax Integrations
Operational
Insurance Integrations
Operational
PACS Medical Imaging integrations
Operational
Payment Integrations
Operational
Product supplier Integrations
Operational
SMS Providers
Operational
Xero
Operational
ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System
Operational
Other Integrations
Operational
Vet Radar
Operational
SmartFlow
Operational
iPad
Operational
Web
Operational
Integration
Operational
Diagnostic Imaging
Operational
IDEXX Web PACS
Operational
Diagnostic Images
Operational
PIMS Ordering
Operational
PathPIXX
Operational
Telemedicine
Operational
VetMedStat
Operational
VMS Pro
Operational
VMS18
Operational
VMS Admin
Operational
PowerScribe One
Operational
CardioPet
Operational
DVMInsight
Operational
Cornerstone
Degraded Performance
Online Payments
Operational
SmartOrder - Online Inventory Ordering
Degraded Performance
IDEXX Reference Laboratory
Operational
Neo
Operational
Neo Software
Operational
Neo Payments
Operational
SMS (Text) Messages
Operational
Third Party Integrations
Operational
rVetLink
Operational
Portal
Operational
Mobile
Operational
Referral Import (API)
Operational
Enterprise Manager
Operational
Enterprise Manager Login
Operational
Control Center
Operational
Analytics
Operational
DataPoint
Operational
DataPoint-API
Operational
Petly Plans
Operational
Petly Plans
Operational
PIMS Data Integration Service
Operational
Authorize.net
Operational
PDF Service
Operational
Email Service
Operational
Pet Health Network Pro
Operational
Petly Pages
Operational
Postcards
Operational
Texting
Operational
Mobile App
Operational
Pet Health Network Pro
Operational
Vello
Degraded Performance
Neo Vello
Degraded Performance
ezyVet Vello
Degraded Performance
Cornerstone Vello
Degraded Performance
Pet Owner Portals
Operational
Texting Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
VetMedStat 26.1 Release Jan 22, 2026 17:00-18:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 15, 2026 - 17:56 EST
Posted on Jan 15, 2026 - 17:56 EST
Web PACS 26.1 Jan 22, 2026 20:00-22:00 EST
We will be undergoing scheduled maintenance during this time.
Posted on Jan 15, 2026 - 17:54 EST
Posted on Jan 15, 2026 - 17:54 EST