Investigating - IDEXX Web PACS will be undergoing maintenance on Thursday June 4th at 3PM EST.
Users may be unable to view images during the scheduled maintenance within IDEXX Web PACS, Cornerstone, NEO, VetConnect PLUS, and other applicable Practice Information Management systems, etc). Users may also experience a delay in uploading images.
Jun 04, 2026 - 12:32 EDT
Users may be unable to view images during the scheduled maintenance within IDEXX Web PACS, Cornerstone, NEO, VetConnect PLUS, and other applicable Practice Information Management systems, etc). Users may also experience a delay in uploading images.
Jun 04, 2026 - 12:32 EDT
Investigating - You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Jun 04, 2026 - 09:25 EDT
Jun 04, 2026 - 09:25 EDT
Investigating - Asteris/Keystone, one of our third-party integrations, is currently experiencing an issue with Keystone Omni. This is affecting their ability to communicate with ezyVet. Please contact Asteris/Keystone directly for further details.
May 28, 2026 - 17:36 EDT
May 28, 2026 - 17:36 EDT
Investigating - SmartOrder is currently experiencing a performance issue affecting order submissions to Patterson. At this time, Patterson orders submitted through SmartOrder within Cornerstone may fail to complete successfully.
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
VetConnect PLUS
Degraded Performance
Diagnostic Results
Degraded Performance
Web
Degraded Performance
Mobile
Degraded Performance
Ordering - Reference Laboratory
Operational
Ordering - In House Diagnostics
Operational
ezyVet Software
Operational
ezyVet Software: USA and Canada West
Operational
ezyVet Software: USA and Canada Central/East
Operational
ezyVet Software: Australia
Operational
ezyVet Software: New Zealand
Operational
ezyVet Software: Asia
Operational
ezyVet Software: Europe/Middle East/Africa
Operational
ezyVet Software: Version Specific
Operational
ezyVet Datalake
Operational
ezyVet Go
Operational
ezyVet Scan
Operational
ezyVet Kiosk and ezyVet Connect
Operational
ezyVet Academy/Absorb Platform
Operational
ezyVet Third Party Integrations
Degraded Performance
Cubex
Operational
Diagnostic Integrations
Operational
Emailed Labs
Operational
Fax Integrations
Operational
Insurance Integrations
Operational
PACS Medical Imaging integrations
Degraded Performance
Payment Integrations
Operational
Product supplier Integrations
Operational
SMS Providers
Operational
Xero
Operational
ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System
Operational
Other Integrations
Operational
Vet Radar
Operational
SmartFlow
Operational
iPad
Operational
Web
Operational
Integration
Operational
Diagnostic Imaging
Under Maintenance
IDEXX Web PACS
Under Maintenance
Diagnostic Images
Under Maintenance
PIMS Ordering
Under Maintenance
PathPIXX
Operational
Telemedicine
Operational
VetMedStat
Operational
VMS Pro
Operational
VMS18
Operational
VMS Admin
Operational
PowerScribe One
Operational
CardioPet
Operational
DVMInsight
Operational
Cornerstone
Operational
Online Payments
Operational
SmartOrder - Online Inventory Ordering
Operational
IDEXX Reference Laboratory
Operational
MyCornerstone
Operational
Neo
Degraded Performance
Neo Software
Operational
Neo Payments
Operational
SMS (Text) Messages
Degraded Performance
Third Party Integrations
Operational
rVetLink
Operational
Portal
Operational
Referral Import (API)
Operational
Enterprise Manager
Operational
Enterprise Manager Login
Operational
Control Center
Operational
Analytics
Operational
DataPoint
Operational
DataPoint-API
Operational
Petly Plans
Operational
Petly Plans
Operational
PIMS Data Integration Service
Operational
Authorize.net
Operational
PDF Service
Operational
Email Service
Operational
Pet Health Network Pro
Operational
Petly Pages
Operational
Postcards
Operational
Texting
Operational
Mobile App
Operational
Pet Health Network Pro
Operational
Vello
Operational
Neo Vello
Operational
ezyVet Vello
Operational
Cornerstone Vello
Operational
Pet Owner Portals
Operational
Texting Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.