Investigating - SmartOrder is currently experiencing a performance issue affecting order submissions to Patterson. At this time, Patterson orders submitted through SmartOrder within Cornerstone may fail to complete successfully.
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
VetConnect PLUS
Operational
90 days ago
100.0
% uptime
Today
Diagnostic Results
Operational
90 days ago
100.0
% uptime
Today
Web
Operational
90 days ago
100.0
% uptime
Today
Mobile
Operational
90 days ago
100.0
% uptime
Today
Ordering - Reference Laboratory
Operational
90 days ago
100.0
% uptime
Today
Ordering - In House Diagnostics
Operational
90 days ago
100.0
% uptime
Today
ezyVet Software
Operational
90 days ago
99.83
% uptime
Today
ezyVet Software: USA and Canada West
Operational
90 days ago
99.91
% uptime
Today
ezyVet Software: USA and Canada Central/East
Operational
Resolved -
high number of messages in prod-smartservicesapid-v2 on ordering-amazonmq-prod-08-2024 MQ broker. Verified the data pipeline , no outage in it due to this incident. There was one unhealthy docker container, we have got an email that lab work orders are backlogging. After the second container is restarted and both the containers are in healthy state. This resolved the backlogging and high number of message in queue.
Mar 10, 22:04 EDT