Update - We appreciate your continued patience. We are still investigating.
We will provide an update no later than 2:45pm EST on March 30th, 2026.
Mar 30, 2026 - 13:50 EDT
We will provide an update no later than 2:45pm EST on March 30th, 2026.
Mar 30, 2026 - 13:50 EDT
Update - We appreciate your continued patience. We are still investigating.
We will provide an update no later than 1:45pm EST on March 30th, 2026.
Mar 30, 2026 - 12:46 EDT
We will provide an update no later than 1:45pm EST on March 30th, 2026.
Mar 30, 2026 - 12:46 EDT
Update - Web PACS customers may be experiencing difficulty requesting orders, loading images, or sending images to IDEXX Telemedicine using start a consult or sending via Vetmedstat. Our IT team is currently investigating the issue. As always, IDEXX appreciate your business and your patience.
We will provide an update no later than 12:45pm ET.
Mar 30, 2026 - 11:43 EDT
We will provide an update no later than 12:45pm ET.
Mar 30, 2026 - 11:43 EDT
Investigating - Web PACS customers may be experiencing difficulty loading or viewing thumbnail images within the platform. Our IT team is currently investigating the issue. As always, IDEXX appreciate your business and your patience.
We will provide an update no later than 12:00pm ET on March 30, 2026.
Mar 30, 2026 - 10:56 EDT
We will provide an update no later than 12:00pm ET on March 30, 2026.
Mar 30, 2026 - 10:56 EDT
Update - We are continuing to investigate this issue.
Mar 30, 2026 - 10:24 EDT
Mar 30, 2026 - 10:24 EDT
Investigating - You may experience increased error rates and/or high latency when submitting an IDEXX In House Diagnostic (IHD) Order and an IDEXX Reference Lab Diagnostic Order within VetConnect PLUS and your Integrated Practice Management Software. Our team is investigating the issue.
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and an IDEXX Reference Lab Diagnostics for any inconvenience this may cause.
We will provide an update no later than 10:30 am ET on Monday March 30.
Mar 30, 2026 - 09:36 EDT
As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and an IDEXX Reference Lab Diagnostics for any inconvenience this may cause.
We will provide an update no later than 10:30 am ET on Monday March 30.
Mar 30, 2026 - 09:36 EDT
Investigating - SmartOrder is currently experiencing a performance issue affecting order submissions to Patterson. At this time, Patterson orders submitted through SmartOrder within Cornerstone may fail to complete successfully.
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
Practices are encouraged to place orders directly through the Patterson website or by contacting their Patterson sales representative while we investigate the issue.
Our teams are actively investigating and will share updates as more information becomes available.
Jan 05, 2026 - 14:00 EST
VetConnect PLUS
Operational
Diagnostic Results
Operational
Web
Operational
Mobile
Operational
Ordering - Reference Laboratory
Operational
Ordering - In House Diagnostics
Operational
ezyVet Software
Operational
ezyVet Software: USA and Canada West
Operational
ezyVet Software: USA and Canada Central/East
Operational
ezyVet Software: Australia
Operational
ezyVet Software: New Zealand
Operational
ezyVet Software: Asia
Operational
ezyVet Software: Europe/Middle East/Africa
Operational
ezyVet Software: Version Specific
Operational
ezyVet Datalake
Operational
ezyVet Go
Operational
ezyVet Scan
Operational
ezyVet Kiosk and ezyVet Connect
Operational
ezyVet Academy/Absorb Platform
Operational
ezyVet Third Party Integrations
Operational
Cubex
Operational
Diagnostic Integrations
Operational
Emailed Labs
Operational
Fax Integrations
Operational
Insurance Integrations
Operational
PACS Medical Imaging integrations
Operational
Payment Integrations
Operational
Product supplier Integrations
Operational
SMS Providers
Operational
Xero
Operational
ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System
Operational
Other Integrations
Operational
Vet Radar
Operational
SmartFlow
Operational
iPad
Operational
Web
Operational
Integration
Operational
Diagnostic Imaging
Partial Outage
IDEXX Web PACS
Partial Outage
Diagnostic Images
Partial Outage
PIMS Ordering
Partial Outage
PathPIXX
Operational
Telemedicine
Partial Outage
VetMedStat
Partial Outage
VMS Pro
Partial Outage
VMS18
Partial Outage
VMS Admin
Partial Outage
PowerScribe One
Operational
CardioPet
Operational
DVMInsight
Operational
Cornerstone
Degraded Performance
Online Payments
Operational
SmartOrder - Online Inventory Ordering
Degraded Performance
IDEXX Reference Laboratory
Operational
Neo
Operational
Neo Software
Operational
Neo Payments
Operational
SMS (Text) Messages
Operational
Third Party Integrations
Operational
rVetLink
Operational
Portal
Operational
Referral Import (API)
Operational
Enterprise Manager
Operational
Enterprise Manager Login
Operational
Control Center
Operational
Analytics
Operational
DataPoint
Operational
DataPoint-API
Operational
Petly Plans
Operational
Petly Plans
Operational
PIMS Data Integration Service
Operational
Authorize.net
Operational
PDF Service
Operational
Email Service
Operational
Pet Health Network Pro
Operational
Petly Pages
Operational
Postcards
Operational
Texting
Operational
Mobile App
Operational
Pet Health Network Pro
Operational
Vello
Operational
Neo Vello
Operational
ezyVet Vello
Operational
Cornerstone Vello
Operational
Pet Owner Portals
Operational
Texting Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.