ezyVet appointment reminders sent from PetDesk and AllyDVM show the incorrect time after recent daylight savings changes in Canada

Incident Report for IDEXX Software

Investigating

We are currently investigating reports of appointment reminders from PetDesk and AllyDVM being one hour off after the recent daylight savings changes in Canada. We are working with our integration partners to investigate and resolve any underlying issues. If you need any assistance in the meantime, please don't hesitate to reach out

Posted Nov 02, 2026 - 22:47 EST

This incident affects: ezyVet Third Party Integrations (Other Integrations).