WebPACS: Unable to Send to external DICOM services

Incident Report for IDEXX Software

Resolved

This incident has been resolved.

Posted Jun 30, 2026 - 00:24 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 30, 2026 - 00:11 EDT

Investigating

IDEXX Web PACS is currently unable to send to external DICOM services. We apologize for any inconvenience. Our team is actively working to resolve the issue.

Posted Jun 29, 2026 - 23:41 EDT

This incident affected: Diagnostic Imaging (Diagnostic Images).