ezyVet, VetRadar, SmartFlow- New Zealand Toll‑Free (0800) Support Number Unavailable

Incident Report for IDEXX Software

Investigating

Our NZ toll‑free support number (0800 399 838) is currently unavailable, and we are investigating this with our service provider. NZ customers trying to reach ezyVet, VetRadar, or SmartFlow support by phone can call 09 280 6210 for assistance in the meantime.

We apologise for the disruption and will provide an update as soon as more information is available.
Posted Jun 17, 2026 - 01:58 EDT
This incident affects: ezyVet Third Party Integrations (ezyVet/ Vet Radar/ Smartflow Support Ticketing/Phone System).