VetConnect PLUS radiology result delay

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Apr 13, 2026 - 20:05 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 13, 2026 - 17:50 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 13, 2026 - 16:43 EDT

Update

We are continuing to investigate this issue.
Posted Apr 13, 2026 - 15:08 EDT

Investigating

We are currently investigating this issue.
Posted Apr 13, 2026 - 14:34 EDT
This incident affected: VetConnect PLUS (Diagnostic Results, Web, Mobile).