Petly Plans - Plan Management Disruptions

Incident Report for IDEXX Software

Identified

We are aware of and working to resolve an issue with some plan management tasks (i.e. placing a plan on hold, canceling a plan). Note that plan enrollment, plan utilization, and general administrative functions are not impacted. Follow here for progress updates.

Posted Jul 07, 2026 - 17:08 EDT

This incident affects: Petly Plans (Petly Plans).