VMS Pro - Users are unable to see images in the viewer

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Jul 17, 2026 - 16:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2026 - 14:30 EDT

Investigating

We are currently investigating an issue with users not being to see images in the viewer.
Posted Jul 17, 2026 - 13:31 EDT
This incident affected: Telemedicine (VMS Pro).