DVMI Insight Offline

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Jun 16, 2025 - 17:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 16, 2025 - 16:34 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 16, 2025 - 15:22 EDT

Update

We are continue to take active steps to resolve this issue. Next update by 3PM US Eastern.
Posted Jun 16, 2025 - 13:41 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 16, 2025 - 12:38 EDT

Update

We are continuing to work on a fix for this issue.
Posted Jun 16, 2025 - 11:25 EDT

Identified

The issue has been identified and the team is exploring fix options. Next update by 11:15: US Eastern.
Posted Jun 16, 2025 - 10:49 EDT

Investigating

We are currently investigating this issue.
Posted Jun 16, 2025 - 09:17 EDT
This incident affected: Telemedicine (DVMInsight).