Issue has been resolved and the scheduled maintenance has been completed.
Posted Jun 24, 2025 - 14:38 EDT
Update
We have encountered an unexpected issue during the update. We are working to resolve the issue ASAP and will provide updates as we have them.
Posted Jun 24, 2025 - 14:03 EDT
Verifying
Verification of the update is currently underway.
Posted Jun 24, 2025 - 13:22 EDT
In progress
Scheduled update is currently in progress. We will provide updates as necessary.
Posted Jun 24, 2025 - 13:04 EDT
Scheduled
To help keep Neo running optimally for your practice, the Neo Team will be completing a technical update on Wednesday, June 25 at 3:00 AM AEST, requiring approximately 60 minutes of downtime. Note: This update only applies to customers in Australia, New Zealand, Cambodia, Laos, Thailand, Vanuatu, and Vietnam.
During the update, if you are logged in or attempt to log in to Neo, you might receive an error. When the update is complete, you will be able to use Neo again as usual.
Posted Jun 17, 2025 - 19:17 EDT
This scheduled maintenance affected: Neo (Neo Software).