Delayed Radiology Results in VetConnect PLUS

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted May 22, 2026 - 09:06 EDT

Investigating

You may experience a delay in viewing or receiving radiology results within VetConnect PLUS and your Integrated Practice Management Software. In the meantime, radiology results can continue to be viewed in WebPACS. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Posted May 21, 2026 - 15:08 EDT
This incident affected: VetConnect PLUS (Diagnostic Results, Web, Mobile).