This issue has been resolved and the monitoring period has successfully passed. All systems are back to operational levels and functioning as expected.
Thank you for your patience as we worked through resolving this issue.
Posted Jul 01, 2025 - 10:38 EDT
Monitoring
Our technical team have applied a fix to resolve this issue.
We will be monitoring this for the next 15 minutes to ensure the system is completely stabilized.
Posted Jul 01, 2025 - 10:15 EDT
Identified
Our technical team have identified the root cause and are currently implementing a solution to resolve this issue.
Thank you for your continued patience.
Posted Jul 01, 2025 - 10:12 EDT
Investigating
Our technical team are currently investigating reports of an outage that is occurring with ezyVet in the USE2 region
We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Posted Jul 01, 2025 - 09:47 EDT
This incident affected: ezyVet Software (ezyVet Software: USA and Canada Central/East).