VetConnect PLUS Ordering Maintenance (Canada West, Austria, South Africa regions)

Scheduled for Jul 28, 22:00 EDT - Jul 29, 00:00 EDT

Scheduled

The VC+ Ordering and PIMS Integrations team will performing maintenance in the Canada West, Austria, and South Africa regions in the on Tuesday July 28th at 10:00 PM EST.

For a 10-minute window during the maintenance, we expect the following customer impacts, limited to customers in Canada West, Austria, and South Africa:

- Customers with an open order from before the maintenance which has not been placed will need to refresh the Ordering module to complete their order
- There will be a delay in order processing for real-time orders such as in-house diagnostic testing
- While editing orders, test codes already in the order will not be able to be removed
- Attempting to cancel an order may result in an error

Posted Jul 28, 2026 - 11:44 EDT

This scheduled maintenance affects: VetConnect PLUS (Ordering - Reference Laboratory, Ordering - In House Diagnostics).