IHD Ordering Delay

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted May 01, 2026 - 12:35 EDT

Investigating

You may experience a delay when submitting an IDEXX In House Diagnostic (IHD) Order within your Practice Information Management Software. Our team is investigating the issue.

As always, IDEXX appreciates both your business and your patience. We apologize for the current interruption in the ability to order IDEXX In House Diagnostics and for any inconvenience this may cause.
Posted May 01, 2026 - 11:57 EDT
This incident affected: VetConnect PLUS (Ordering - In House Diagnostics).
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