ezyVet Performance Issue APSE2

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Mar 26, 2025 - 18:31 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 26, 2025 - 18:14 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 26, 2025 - 18:09 EDT

Investigating

Our technical team are currently investigating reports of degraded performance occurring with ezyVet in the APSE2 region

We apologize for the inconvenience this is causing – we will provide an update as soon as we have more information.
Posted Mar 26, 2025 - 18:06 EDT
This incident affected: ezyVet Software (ezyVet Software: Australia, ezyVet Software: New Zealand).