Delayed Results in VetConnect PLUS

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 13:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 02, 2026 - 11:46 EDT

Investigating

You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Posted Jun 02, 2026 - 11:38 EDT
This incident affected: VetConnect PLUS (Diagnostic Results, Web, Mobile).
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