DVMIinsight - System slowness and errors while navigating through the application

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Feb 06, 2026 - 09:55 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 06, 2026 - 09:31 EST

Investigating

Currently, users are experiencing general system slowness and are running into errors while trying to navigate through cases in the application.
Posted Feb 06, 2026 - 08:47 EST
This incident affected: Telemedicine (DVMInsight).