DVMI - Large Images failing during zip process

Incident Report for IDEXX Software

Resolved

This incident has been resolved.

Posted Oct 05, 2026 - 14:53 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 05, 2026 - 13:44 EDT

Investigating

Investigating: DVMI large images are failing during the zip process, and downloads may not complete. Our team is investigating and will post an update soon.

Posted Oct 05, 2026 - 12:48 EDT

This incident affected: Telemedicine (DVMInsight).