Performance Issue use1 database

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Jul 02, 2025 - 12:00 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 02, 2025 - 11:36 EDT

Investigating

We are currently investigating reports of performance issues on the USE1 database.
Posted Jul 02, 2025 - 11:32 EDT
This incident affected: ezyVet Software (ezyVet Software: USA and Canada Central/East).