Vello icon not displaying for some ezyVet customers

Incident Report for IDEXX Software

Resolved

This incident has been resolved.
Posted Jun 02, 2026 - 19:01 EDT

Investigating

We are currently investigating an issue where the Vello icon is not displaying for some ezyVet customers. Our team is actively looking into the root cause. We will provide an update as soon as we have more information.
Posted Jun 02, 2026 - 12:49 EDT
This incident affected: Vello (ezyVet Vello).