The issue has been identified and a fix is being implemented.
Posted Sep 24, 2026 - 17:44 EDT
Update
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Posted Sep 24, 2026 - 16:44 EDT
Update
Triaging the Root cause
Posted Sep 24, 2026 - 16:43 EDT
Update
We are continuing to investigate this issue.
Posted Sep 24, 2026 - 16:28 EDT
Investigating
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Posted Sep 24, 2026 - 16:28 EDT
This incident affects: VetConnect PLUS (Diagnostic Results, Web, Mobile).